How do I cancel my order?

How do I cancel my order?

How do I cancel my order?

If you have received a shipping confirmation email from us, unfortunately this means that we will be unable to cancel your purchase at this point. 

We can still sort this for you as we offer a 28 day return policy. 

Once you've received your parcel, you can refuse it upon delivery or post it back for a refund. 

If you are yet to receive a shipping confirmation email from us, you can get in touch by simply clicking the Contact us icon and tell us you need to 'cancel order' 

Alternatively, you have the option to request a cancellation before Order has been shipped. Contact us do this. 

Our team will do their best to fix this for you before your order leaves our warehouse. We may not be able to make changes if your order is already being processed by the warehouse or is awaiting collection. However, it is worth asking as we' ll see what we can do but please be aware we can't guarantee this.


Please get in touch by simply clicking the icon which can be located at the bottom right corner of the page. Make sure to have your details at the ready

You can also check FAQs to see how else I can help by following this link here.


Coco Shoes more than thousands of shoes styles, We only sell best reps shoes.