What do I do if I haven't received my order but it's showing as delivered?

What do I do if I haven't received my order but it's showing as delivered?

We are so sorry to hear you have not received your order and tracking indicates it has been delivered.

Before we investigate, please make sure that your family or neighbors haven't collected your courier.

Then please call the local official courier company, ask for the case acceptance number and provide it to us so that we will need to initiate an investigation with the courier so the depot can be searched and the driver can be interviewed.

We are able to investigate the delivery within 28 days of your delivery time/when you receive your delivery confirmation email.

Please get in touch by simply clicking the icon which can be located at the bottom right corner of the page. Make sure to have your details at the ready

You can also check FAQs to see how else I can help by following this link here.

Coco Shoes more than thousands of shoes styles, We only sell best reps shoes.