What do I do if my parcel is damaged?

What do I do if my parcel is damaged?

We are so sorry if your parcel has arrived in poor condition. 

Our boxes are currently limited so we are unfortunately unable to replace this. 

However, if you come across any damage to your items, Please get in touch by simply clicking the icon which can be located at the bottom right corner of the page. Make sure to have your details at the ready.

Please explain in your message that you have received a damaged item and you offer following information 

Your order number

Your full name

Your shipping address

A photo of the damaged area

If you decide to send back any items, please don't worry about including the box. 

If the packaging is damaged, please recycle this and send the items back in a secure packaging. 

Please get in touch by simply clicking the icon which can be located at the bottom right corner of the page. Make sure to have your details at the ready.

You can also check FAQs to see how else I can help by following this link here.

Coco Shoes more than thousands of shoes styles, We only sell best reps shoes.