Why has my card declined or processing?

Why has my card declined or processing?

Why has my card declined or processing?

Declined:

We're extremely sorry if you've experienced some trouble at the payment stage. This usually happens if there is something wrong with the information provided at checkout. This could be due to one of the following reasons: 

The billing name/address doesn't match the cardholders.

Some of the payment info is incorrect.

You have tried to place a high volume of purchases in a short space of time.

You have used multiple devices/emails.

You have insufficient funds on the card you are attempting to use. 

If you think that none of the above apply to you, then please try to checkout using Zelle/ Cash app / Paypal as this is usually verified. 

Order processing:

Cross-border transaction, Bank will review and sometimes reject the transaction because of the products.

Highly recommend try to checkout using Zelle/ Cash app / Paypal as this is usually verified. 

Contact US:

FOR INSTANT HELP, CHAT TO Coco Shoes customer service.

She can track orders, check your refund and much more! Please click Contact us icon.

Please get in touch by simply clicking the icon which can be located at the bottom right corner of the page. Make sure to have your details at the ready


You can also check FAQs to see how else I can help by following this link here.


Coco Shoes more than thousands of shoes styles, We only sell best reps shoes.